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Volaris special assistance services are designed to help passengers who need extra support during their journey. This includes wheelchair assistance, help for elderly travelers, passengers with visual or hearing impairments, and those with medical conditions. To request Volaris special assistance, you can select it when booking your flight online, through the Volaris app, or by contacting customer service at least 48 hours before departure. At the airport, trained staff will guide you through check-in, security, boarding, and deplaning. Volaris also accommodates service animals and medical devices at no extra cost. With Volaris special assistance, every passenger can travel safely, comfortably, and confidently.
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